Bajaj Finserv — My card is temporarily suspended | |||||
Bajaj Finserv suspension of EMI card without Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I haven't used it for quite a long time and was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv guys in reliance and it was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, not i got proper reply nor an chance to speak to customer care executive. I wrote email to customer care asking the reason for such temporary block but still no reply. ... I am paying my dues properly ... I got ashamed when I did some purchase ... I like to ask the below questions to Bajaj Finserv customer care 1) Like to know why is my EMI card is permanently suspended...??? 2) What was the reason for suspending my EMI CARD?? 3) Why this was not communicated to me earlier when the EMI card was blocked...????? 4) AS CUSTOMER OF BAJAJ FINSERV IT IS MY RIGHT TO KNOW THE REASON FOR SUCH SUSPENSION. When BAJAJ FINSERV IS NOT ABLE TO DISCLOSE THE REASON FOR SUCH SUSPENSION THEN PLEASE ADVICE WITH WHOM I SHOULD ASK FOR THE REASON...??? Hope concern person will look in to this and reply back with sensible reply at the earliest. Regards, uma shreyaas . Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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yesterday i wanted to urchase a phone in emi and tried my bajaj finserv card bearing no. 2030 xxxx xxxx 5279 and i was told that its temporarily suspended, i am unable understand why it would happen as i donot have any outstanding to them and all emi's were paid thru ecs timely.
Will bajaj finserv look into it? the customer care numbers are use less as one never gets any correct information except the recorded version of the same.
Thanks
vimal srivastava