Bajaj Finserv — NO PROPER RESPONSE FROM YOUR LOCAL OFFICE FOR PAST 2YEARS.

Address:

Salem, Tamil Nadu

Dear Sir, I am V.Gopu, owner of the firm ARUN TEXTILES from Salem-Tamilnadu, for which I have business loan. I would like to close the Loan account No: 459PSB00041030 through full and final settlement as on date. But you have deducted Rs.1, 00, 000/- on the very first day of account opening for insurance and till date I haven't received any details regarding the same. I have been requesting your local office to send the statement of account after crediting the insurance amount to my account with interest from day one for the past 3months. In addition, I also requested your local office members several times NOT TO SEND ECS CLEARING, as I will not pass it and the stop payment has been intimated to the bank already. Any further payments will not be done until the complete statement of accounts have been sent to me including the insurance amount with interest. But I haven't got any kind of response from your local office members. Moreover, the payment for march month has been send to you through RTGS on 02.03.2015 itself which is actually due only on 05.03.2015. For which prior intimation asking NOT TO SEND ECS CLEARING has been done several times through phone and mail to your local office. But there has been no proper response and the ECS clearing has been done by you more than four times after giving the payment. Because of that, I have been charged Rs.1000/- by you and Rs.300/- by bank for each ECS return. I demand proper actions to be done immediately and to credit back all the charges taken from my account, as I claim you as responsibility for trying to take amount through ECS even after paying you through cheque 3days prior to the actual due date. Even after so many mails and calls regarding the same, there has been no response from your side at any cost till now. If this continues I have no option other than complaining to RBI. Hope you will do the needful. Regards, Arun Textiles.