[Resolved] Bajaj Finserv — noc still not processed

 
1 Review
 roumyasree boxi on Dec 6, 2017
Once again i am back to square one with this stupid company bajaj finserv. I feel so frustrated and disgusted that a reputed company like bajaj finserv can be so irresponsible and incompetent. Last month i had submitted a complaint and then i got a call from the company's representative who advised me to go to the branch and pay my remaining dues to close my loan. I did exactly what i was advised. My service request number for loan closure is srn14367731 and i got a message on 28th october that it has been processed. I was adviced that once this has been processed my loan closure will be done and i will get my noc. Now after almost 3 weeks i happen to get calls from mumbai office stating that my emi is still outstanding. Its disgusting and frustrating as i really dont know what else i have to do. The mumbai branch tells me that the pune branch has not updated my details. Its not my fault if its not updated. I already paid the amount and i already have an email and a recipt for the same. If anyone from bajaj finserv is reading this please contact me and get this resolved. My experience has been a nightmare and i will put this on social media and make sure that none of my friends deal with bajaj finserv. My email is roumyasreeboxi86@gmail.com.

noc still not processed
Complaint marked as Resolved Jan 7, 2018

Complaint Status


[Dec 06, 2017] Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Bajaj Finserv Customer Care's response, Dec 07, 2017
Hi Roumyasree Boxi, Greetings! we have noted your query and we will get back to you within 24 working hrs. Thank you!
Verified Support
Bajaj Finserv Customer Care's response, Dec 07, 2017
Hi Roumyasree, Greetings! Greetings from Bajaj Finserv! We tried calling you multiple times but were unable reach you on ****1434. We would like to inform you that your loan account number ending with ****1525 and xxxx1389 stands closed in our records. Our team will sent the NOC to your E-mail id or kindly login on experia portal for download the NOC. Thank you!
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    Bajaj Finserv - noc still not processed