Bajaj Finserv — non issue of no due certificate

Address:

Chennai, Tamil Nadu

i have availed a loan for purchease of a TV under the loan account NUMBER 4030CD00281962 near about two years back. from then onwards i have started my EMI payment till july 2014. then i opt for foreclose my loan account by settling the amount in lumpsum. Accordingly after having clear discussion with company in this regard i paid a lumpsum of Rs.25000/-(Rupees twenty five thousand only). they have isseued a receipt no.6845892 Dtd.28/07/2014, and they assuered me that no due certificate will be sent in short while. since then i was waiting for no due certificate. till date i have not received the no due certificate. for the past three months there is no comunication from the company.all of sudden during the last week some body (said be that he is from company ) phoned to me and asking me that, i have to pay the loan instalments.i clearly explained him that i have made a lumpsum payment towards full and finalsettelement, and there will not be any question of payment.and then to my surprise i received a sms message on dt.27/10/14, saying that i have to pay the dues.i am really shocked by seeing such a message.while i am expecting to receive no due certificate natuarally this could shake me. hence i request you to look in to this and resolve my grivences thus save me from this mental agany. D.INBASEKARAN, NO.21-2ND MAIN ROAD, 2ND CROSS STREET, GOPALAPURAM, PATTABHIRAM, CHENNAI600072.