[Resolved] Bajaj Finserv — non receiving of emi card

Arindam Chanda

from Kolkata, West Bengal

Address:

712248

Dear sir

Good afternoon.

I would like to bring to your kind notice that on 01.01.2018 i have applied for an emi card of bajaj finance after receiving an mail notification from their end (Screen shot of notification mail attached). However the amount which was required to generate the card (Rs. 471) deducted from my kotak mahindra bank account (Screen shot attached for the same) and i got a transaction no-l[protected] as text message from their end, thereafter,

As i didn't receive any card from them nor any notification still 10.01.2018, i wrote an email stating all the matters happened with me and asked for their help. Regardlessly they intimated me by an email that they didn't receive any amount from me.

Now my question is if bajaj finserv didn't receive the amount through their website link (As sent by mail from their end) then who has taken my money? I must say as a matter of fact that this kind of irresponsible behaviour could jeopardise their market reputation.

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Feb 17, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Jan 13, 2018

Updated by Arindam Chanda Kindly note

This complaint is from Arindam Chanda

Mobile no [protected]

of behalf of Mrs. Pampa Dutta, Ph. [protected]

Jan 14, 2018

Updated by Arindam Chanda Please find attached online payment receipt for the same.

Verified Support

Jan 15, 2018

Bajaj Finserv Customer Care's response Hi Arindam, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.

Jan 15, 2018

Updated by Arindam Chanda Pampa Dutta, Ph. [protected]

Jan 16, 2018

Updated by Arindam Chanda Issue has not yet been resolved Sir.
Kindly update.

As required kindly note the registered mobile no is [protected] in the name of PAMPA DUTTA

Jan 18, 2018

Updated by Arindam Chanda Couple of weeks gone, but no EMI card has been received. I have submitted all related documents of the amount (Rs.471/-) transferred and still waiting for the card. Will BAFL show the same patience to the customers who fails to deposit their EMI on time? Then why they are harassing the customer?

Jan 23, 2018

Updated by Arindam Chanda Still the complaint is unresolved...

Jan 27, 2018

Updated by Arindam Chanda Will BFL resolve my issue or they will be continuing cheating like this way..?

Feb 01, 2018

Updated by Arindam Chanda Still no notification from BFL end.