[Resolved]  Bajaj Finserv — pre approved loan rejected due to my father's loan

Address:Nandurbar, Maharashtra, 425412

Sf id
Sf94649092

I got a call from your company i was offered 121000rs of pre approved loan. On completion of the application my loan was rejected.
Reason for rejection was as they said my father already has a loan with bajaj. So my loan cannot be approved.

My question
1. If you already knew my father has a loan with your company they why did you give me a pre approved offer.
2. Why dose my fathers loan effect me?
As far as i know he pays all emi on time and we both have an excellent credit history.
3. Who should i held accountable for the cbil core that will be affected of mine due to a hard inquiry of loan.

My assumption.
I was lied to when you called me and said i had a pre approved offer and you did this to make me apply for the loan. This is wrong on soo many levels. You call me to give me a loan and then you reject it after all documents are submitted.

I request my loan be approved given my track record is clean i have never in my life missed an emi.
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Aug 6, 2019
Complaint marked as Resolved 
Issue still not solved. No contact was made with respect to this complaint
Bajaj Finserv customer support has been notified about the posted complaint.
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