Bajaj Finserv — regarding loan

Address:

Ranchi, Jharkhand, 829205

Sir i would like to state you that my wife (Priti kumari singh) has taken a personal loan from bajaj finserv who's loan a/c is 5940pl18280413of rs. 80000 who's interest rate is above 19% (Fixed) for a period of three years. Balance amount is about 35000. They are not providing me the statement as the interest rate is too high in current banking system. This is the maximum rate of interest ever by the loan company.
I have regularly paid the emi amount to bajaj finserv but some how because of family problem i missed 3 emi which is rs. 12000 but sir i. As my wife got married and left her birth place and i managed to pay the rest of the amount to bajaj finserv. Currently i am working in coal india
. The salary is not credited in my bank account because of money problem in bank currently. Some banks are closed and atm are not working. I told them that i will pay the rest amount in 5 to 7 days as the bank provide me my salary but the bajaj finserv employees and legal team is just forcing and mentally harassing my wife and me about taking legal action against my wife as i am government employee i am facing much problem towards my job. Therefore sir kindly help me out from this.