[Resolved]  Bajaj Finserv — Repeatedly ECS issue

Address:	Pune, Maharashtra, 382480
Website:	www.bajajfinserv.in/finance

Dear Sir/Madam.

Please find the attached snapshot of LOAN ACCOUNTS which I have bought through the BAJAJ EMI CARD. Some of them completed and some of currently going on.

So problem is that My first loan - 4180CD16018167 which named as 1st & 1st EMI DETAILS in snapshot. There is clearly wrong account number displayed in your BAJAJ MOBILE APPLICATION. But I did not get any trouble for this LOAN. and I have successfully close this payment.

Now,
I have started problem for my 2nd loan - 418CDD25161068 which named as 2nd & 2nd EMI DETAILS in snapshot. There is still not clear this problem. and I have face this problem from this loan and my trail mail about this loan and false account number. I have proceed their all the formality of ECS Mandate and confirm from their Customer support that my account number has been updated in your system. but when I opened BAJAJ MOBILE APPLICATION there was not any update of my ACCOUNT NUMBER. And I already have talked about why this is not updated in BAJAJ MOBILE APPLICATION. Your support team told me that I HAVE FORWARD YOUR REQUEST. but till time not updated it.

Now,
See my OCT EMI snapshot which is correct account number showing in SMS. But NOV EMI - DUE snapshot is incorrect account number which hold the NEW LOAN. Which is as per your BAJAJ MOBILE APPLICATION.

First of all I have problem with their customer support team. First 15 to 20 min take to connect your executive then 5 min take for verifying user details. and they started my queries. I do not have time to call their team and wasting my time and every time go to your nearest branch and DO THE ECS MANDATE FORMALITY.

If I will get my EMI bounce I am not going to barred this penalty and also I am not going to do the ECS MANDATE Formality. This is your fault and you have to sort it out from your side.

Now I have received their revert as please go to nearest branch and fill up the ECS MANDATE Form.