[Resolved]  Bajaj Finserv — Threatening phone calls from Bajaj Finance for unfair reasons

Address:

Kolkata, West Bengal

Dear Sir/Madam

Yesterday ie.July 4th, 2017 I received a call from Ms. Soma Routh(M-[protected]) said that She called from Delhi Tis Hazari Court and asked my name and address. I was surprised when got the information from her that a case is filed (no-DL235)and she gave me a contact number of Mr R.K. Chowhan (M-[protected])and said to call him as he is a advocate, who is looking after this case.

Mr Chowhan told me that there is due to Bajaj Finace company he gave me threatening that I have to pay this otherwise I need o go Delhi court to pay the amount with penalty.

It was surprised me because I have purchased a SAMSUN-LED/23H4003 On April'2015 and Bajaj Finance finance it but all the dues were clear. There was nothing to pay.

I purchased one SAMSUN-LED/23H4003 From M/s Adams Marketing Pvt Ltd. of 29, Kalabagan Ln, Baruipara, Ichapur, Howrah, West Bengal 711104, on 29/04/2015 for Rs.13, 896.00 and made a Cash Payment of Rs.4, 632.00 leaving a balance due of Rs.9, 264.00 finance made by M/S BAJAJ FINANCE LTD, KOLKATA. EMI per month already scheduled at Rs 1, 158.00 *8 months (Bajaj Finserve loan account No: 410DDF09439148 and 410EWC[protected] through State bank of India ECS facility A/C No [protected] savings account holder name SOMALI ROY.

Sorry to inform you that on my first installment I came to know that Rs 1, 277.00 has been deducted as emi instead of RS 1, 158.00 .After enquery I came to know that an extended warranty charge of RS 119 have been imposed without my knowledge.I have complained several times for eliminating the extended warranty charges, but my problem was not solved.From 1st installment onward RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) was deducted.

Further on 08/07/2015 I was informed that my 2nd installment was not received by them in-spite of sufficient balance in my account. I was instructed to pay RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) in cash to M/s Adams Marketing Pvt Ltd. I deposited RS 1, 277.00 as my emi for M/S Adams Marketing Pvt Ltd.
I have paid all the installment due till date and there was no due.

Subsequently, on July 4th, 2017 I was threatened by one Mr R.K. Chowhan (M-[protected]), Advocate of Delhi informing that a court case has been filed, or is going to be filed, instituted at Delhi Court against me for realization of the penalty and also whether I will proceed with the case or settle the matter by paying the penalty amount out of court and Since then I have been repeatedly threatened Mr R.K. Chowhan and even file FIR against me in the local police station.

After going through the account statement from bajaj finance website, I came to know that Rs 150 as Overdue Charges have been imposed on me from 31/07/2015 to till date without giving any intimation, which amount to nearly Rs 4000 is still due.

In-spite of making all the payments I have been physically and mentaly harassed by your concerned person intentionally.
This kind o[censored]nfair activities was not expected from renowned concern like BAJAJ FINANCE LTD.
I would once again request you to close the matter immediately or I will be forced to go to consumer forum and PORTAL for Centralized Public Grievance Redress and Monitoring System (CPGRAMS) and even post on facebook.

Regards
SOMALI ROY
Loan account No: 410DDF09439148 and 410EWC09439538
Contract-[protected]