[Resolved] Bajaj Finserv — Unauthorized amount deduction from my bank account
AAnandkodi on Oct 24, 2020
I`m a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.
Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 707 and taken away from my account.
When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form.
Complaint marked as Resolved Oct 24, 2020
Bajaj has agreed for a full refund of the unauthorized amount deducted from account.
[Oct 24, 2020] Bajaj Finserv customer support has been notified about the posted complaint.
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