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[Resolved]  Bajaj Finserv — Unauthorized amount deduction from my bank account

I`m a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 707 and taken away from my account.

When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form.

Unauthorized amount deduction from my bank account
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Complaint marked as Resolved Oct 24, 2020
Bajaj has agreed for a full refund of the unauthorized amount deducted from account.

Complaint Status


[Oct 24, 2020] Bajaj Finserv customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    34%
    Complaints
    5349
    Pending
    50
    Resolved
    1739
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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