Bajaj Finserv — wrongly charged

Address:Gurgaon, 122016

Dear Amazon,

Please see the previous order which was I have purchased from Amazon this month and last month but today i have get message from BFL and which was the amount its showing totally wrong why I don't know, already 2 order cancel but the amount will add in my BFL EMI account and its showing high amount, how its possible?????
However i had talked with your chat support executive Miss. Bharati from the Amazon apps but she did not given correct information..I'm harassing repeatedly from using this service???

Please see the chat from external quality and call back to me immediately.

Now coming to EMI card. I'm a loyal and genuine customer in Bajaj Finserv. I have been using their EMI card for over 7–8 years now. Their online portal is always up to date with the payments made and the outstanding loan amount which helps you keep a track of your loans. It also has options to make an online payment (Part payment or full).

The only thing that irritates me is their aggressive sales calls - i receive a minimum 2 calls daily for the flexi loan from different numbers. Despite politely declining the offer, they keep calling me. I have now started to block their number from true caller.

I am going through a horrible experience as well. Such a pathetic situation.

I have not received any notice or something else i have mentally disturbed as well please take action regarding this issued another will i will complain about social network

Now coming to processing fees and insurance charges - irrespective of which bank or financial institution you approach, these charges are levied on all type of loans. Only certain times, like the closing of financial year processing charges, are some times waived off as a promotional gimmick. Otherwise, it normally ranges between 1% to 4% of your entire loan amount.

Furthermore, to ensure you are not cheated by salespeople (They do this to meet their targets), you should ask the following questions before you submit any documentation for loan processing:

What is the processing fee (Not only % but also the actual amount)?
Is the processing fee paid separately or part of the entire loan amount?
What are the insurance charges for the loan?
What is the mode of repayment, clauses, and charges for a foreclosure?
How much will the entire loan amount come to (Loan amount you need + processing charges + insurance + taxes)?
Is there any minimum wait period before you foreclose the loan (Some banks would require you to wait at least for 1 year before you foreclose)?
Lastly, get all the communication in writing from their official email id.
Recently Bajaj finance EMI is available on online markets such as amazon and flip-kart.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!
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Bajaj Finserv customer support has been notified about the posted complaint.
Oct 29, 2019
Updated by Sanjoy khatua
Please arrange call back and resolve immediately..
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