Bajaj Finserv — yatra online flight ticket; already cancelled the booking but bajaj generate the emi loan without cancelling.

Dear sir,
My name is vhangthianmuang and i'm a existing customer of bajaj finserv. My id is[protected]. On 04 february 2019 i've purchase a flight ticket from yatra (Order id is order #[protected] and used bajaj emi credit card ffor the duration of 3 months. But due to some problem i have cancelled the order from yatra and they even cancelled the order and refund the amount but bajaj generate the loan emi start date 02/03/2019 for 3 months. (Loan account no is - 410ecf[protected]. Please cancel this loan amount. Helpful 3 documents file are attached it.

Thank you,
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Bajaj Finserv customer support has been notified about the posted complaint.
Mar 16, 2019
Updated by VHangthianmuang
Why you guys still didn't cancel the loan and still refuse to take action against it. It's been already 19days now and still the problem wasn't resolve. And you guys still deducted the loan amount without hesitation. Are you guys are playing a mind games with your customers? See the attached.

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Why are you unnecessarily charging for a service that i do not want to use, the EMI Card. I wish to discontinue my EMI Card. Kindly guide how I can discontinue.

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