Bangalore Auto Rickshaw — Auto has faulty meter and overcharges then, driver threatens to "change the shape of my face" if I complain.

Address:

560030

This complaint is detailed and is against the Auto driver and his auto with registration number ""AD KA 05-4176"". I could not get his name as there was no driving licence plate behind the driver seat or anywhere else and he was not telling his name. I don't know whether to start from the rudeness and threat of the auto driver or from his auto with faulty meter. I travel mostly everyday in auto to work so I know how much the meter should be showing at a particular distance. Today (28 Oct'16 around 10.05 a.m.) I, along with a lady friend, took this auto to go to work which is around 5km away. The auto driver was already asking for additional Rs.20 apart from meter claiming there is price increase in Auto LPG. Since there was no other auto nearby, we negotiated and he agreed to go in meter. I got the auto from "1/2, Bannerghatta Main Road, Ayappa Garden, Adugodi, Bengaluru, Karnataka" going towards "Gopalan Mall, No 22, Sarakki Industrial Layout, Bannerghatta Main Road, 3rd Phase, JP Nagar". After going some distance I found out his meter was way overcharging. I stopped the auto at this point "21/1, Bannerghatta Main Road, Pukhraj Layout, Adugodi, Bengaluru, Karnataka". That should come up to just 1.1 km but it was showing 2.4 km in the meter (Link to distance: https://www.google.co.in/maps/dir/12.9501394, 77.6033446/12.9404527, 77.60239/@12.945296, 77.5985003, 16z/data=!3m1!4b1!4m2!4m1!3e0 ) The driver angrily started asking why stopping before destination to which I told his meter is faulty. I gave him the money and was about to take picture of the number plate for complaining, when he came rushing out and tried to snatch my phone. He told that if I take the picture and make any complaint he will "change the shape of my face". I consider this very offensive and not appropriate behavior. Not only this, he was also referring to my lady friend and telling in local language "kannada" that he will physically harrass her (can't remember exact words but something like "awulu kaitini". excuse me if spelling mistake.) This is a different level. The situation got heated up and my friend was getting scared and told to leave it as we were getting late for office as well and did not want to waste time with the mentally retarted driver. So we took another auto and went. After reaching I went to the traffic police station in JP Nagar 3rd Phase and explained the situation. They seemed to hear me out properly and then told me to go to Mico Layout Police station and file a written complaint. I was already late for work so I did not go to the police station yet. And here I am seeking for assistance from the concerned authority to take some action. Such kind of driver should be severely teken care of and not even let to be a driver. He clearly cannot serve the citizens like this. The authority can kindly reach me at [protected]@gmail.com for further contact if required. I also request for an update on the action taken. Kind regards.