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[Resolved]  Bangalore Electricity Supply Company Limited [BESCOM] — Bescom payment failure but account debited

My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/Myhome.aspx was made using billdesk internet banking option, and successfully paid from my SBI bank account.

But I received a "failure" from billdesk as shown in attached screenshot, although my account is debited.

Kindly look into this as bescom a/c still shows bill amount pending.
Bescom payment failure but account debited
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Dec 29, 2020
Complaint marked as Resolved 
Issue Resolved.
Dec 29, 2020

Complaint Status

Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2020
Bangalore Electricity Supply Company Limited [BESCOM] Customer Care's response
Dear Consumer,

In reference to your E-mail, Kindly send the mail to [protected]@gmail.com to assist you further

With Regards,
BESCOM Helpline,
(1912)
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    Bangalore Electricity Supply Company Limited [BESCOM]
    Customer Care Service
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    Bangalore Electricity Supply Company Limited [BESCOM] Phone
    +91 80 2287 3333
    Bangalore Electricity Supply Company Limited [BESCOM] Address
    BESCOM Corporate Office, K.R.Circle, Bangalore, Karnataka, India
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