Bangalore Electricity Supply Company Limited [BESCOM] — fast track service for name change not resolved but closed the request without any update | |||
I created fast track name change request on june 27 2019 from bescom online portal and the request number is [protected]. Even after calling helpline there is no update on resolution of the request till july-09 and still waiting. The request was closed but there was no communication and also any update on what change was made or what action i have to take or anything missing from my end. There was no updates and helpine team is not at all useful as they have just forwarded my request to other ids like m. Suresh - aeec4. [protected]@gmail.com, [protected]@bescom.co.in and aaoc4. [protected]@gmail.com where no one from that has responded. Nearly 3 to 4 emails sent but still no response. There is no meaning of having fast track when the process is not working. I have paid the amount of 618/- so i would request for refund. Please improve the process of communication the requestor for smooth operation.in this era of technology and internet we still don't have good online process then its really sad. Was this information helpful? | |||
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Was this resolved? I am in the same position too.
Reply
For guys who are still looking for an update, i got a call from BESCOM.customer care and as per them online process is not alone sufficient for the name transfer . You need to present yourself at the BESCOM.office .
I know cases where people were asked to.pay bribe .Once bribe is paid, immediately the name change will happen.!
I know cases where people were asked to.pay bribe .Once bribe is paid, immediately the name change will happen.!
Saifur Rahman Mohsin's reply, Jan 10, 2022
How much? I am stuck in same issue.
25%
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760
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0
Resolved
186