Bangalore Electricity Supply Company Limited [BESCOM] — frequent power cut

Address:

Bangalore, Karnataka, 560016

Nowadays there is frequent power cut in ramamurthy nagar sir mv nagar and it is for longer period like 3hrs 4 hrs. The worst part is if we call the electricity office they won't pick the ph.. Maximum time it will be like switch off and even if they receive they will tell it will come in 30 mins and disconnect the line but the power never comes.
Bangalore is known as hi-tech city.. Howcome the power supply is so poor in a city like bangalore? Everyone there cannot be a transformer issue or some fault.. Unless it is done intentionally.
Please take some action to solve this issue asap.

Regards,
Sayantani