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Bangalore Metro Rail Corporation — not accepting card payments or paytm for tickets

Tried buying ticket at bangalore metro station in vidhan soudha. I wasn't carrying any cash and just had a credit card with me. The ticket counter staff denied from accepting card payment or paytm for issuing ticket. And there was no way i could have gotten the money as the atm is also very far away. Kindly ensure they accept card payments/ digital payment for issuing tokens as well and not just cards. The ticket sellers and customer care seemed super rude and enjoying the whole situation of me not able to buy a token because they won't accept digital payments. I was forced to buy a metro card for just one ride from vidhan soudha to mg road
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It is unfare to increase metro ticket fare by 5 rupees. Also there is no discount for smart card user.
Metro corporation is already fixed rupees 50 as minimum balance in smart card in-spite of that NO discount for daily commuters and upon that increament of 5rupees.
It is so disappointing.
Karnataka Govt please take action on NammaMetro
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    Bengaluru Metro Rail Corporation [BMRCL]
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2519 1091 [Complaints]
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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