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Bangalore Metro Rail Corporation — uncooperative staff

Swami vivekananda metro station staff highly uncooperative. They refuse to give change for small price tickets and leave us stranded and helpless. They behave worse than the autorichshaw drivers. And they also refused to take a slightly dirty but not torn new 50rs. Note. The lady behaved highly unprofessionally and actually imitated me when i tried to tell her that it's not a torn note. Im appalled by this behavior
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Complaint comments  3 Comments     Updated: ShareTweet

Comments

Hi,
I had asked metro card recharge in customer care. The lady was so rude and told me no we cannot do it and I don’t have change...this happened in jp nagar metro station...staff doesn’t know how to give response to the customers. She should have answered me politely saying we have rules and we can only recharge 50rs here
I have recharged on[protected] for twice with amount of 1250. But only once recharged amount is reflected in metro card. 1250 recharged amount is not received in my metro card amount.. please check with this and get me the response as earliest..

Thanking you in advance
Nagarathna
I have recharged on[protected] for twice with amount of 1250. But only once recharged amount is reflected in metro card. 1250 recharged amount is not received in my metro card amount.. please check with this and get me the response as earliest..

Thanking you in advance
Nagarathna
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    Bengaluru Metro Rail Corporation [BMRCL]
    Customer Care Service
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2519 1091 [Complaints]
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9231 [Director (RSE)]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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