Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — bmtc bus driver is a rowdy (ka - 01 fa-0636)

arjun rao m

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560048
Website:	mybmtc.com

Dear bmtc regional head / management team,

Today (15/01/2018) @ 4.45am from tinfactoty to big bazaar it was a pathetic experience i never had in my life.

Ticket details

T. No : 266
Depot : 29
306f/1
(For more ticket details plz check attachment)

Bus details

Ka - 01 fa-0636

I was coved my face with hand scarp beacase it was so cold i asked driver will it go big bazaar he told me to remove scarp and suddenly came on me and started beating me with out any proper reason (Conductor also supporting to driver).

Is bmtc department keeping rowdy’s as their staffs?

If yes its not good for passengers as well as your department. And beating in public is a affence.

Please fire this ediot he is absolutely not fit for job.

I’m a cool and guy in place me if someone was there story will be different.

Please eascalte this case to higher authority.
Its shame for me as a karnataka guy got beaten from bmtc rowdy (Driver).
Invite me for meeting with driver (Rowdy) i will give feedback.

Note : plase issue a warning letter to driver (Rowady)

Awaiting for fast response

Regards,
Arjun

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Feb 16, 2018

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Jan 15, 2018

Updated by arjun rao m Sent an email to MD of BMTC no reply

Dear Ponnuraj,

! Please read this mail Without fail !

This is to notify that your staff's are Rude and Rowdy's ( Especially Driver unprofessional )

Today ( 15/01/2018 ) @ 4.45AM i was travelling from Tinfactoty to Big bazaar It was a pathetic experience I never had in my life.

Ticket Details

T.No : 266
Depot : 29
306F/1

Bus Details

"" KA - 01 FA-0636 ""

Let me know if you need further details.

Details :

I was covered my face with hand scarp because it was soo cold I asked driver will it go Big bazaar he told me to remove scarp and suddenly came on me and started beating me with out any proper reason( conductor also supporting to driver ).

Is BMTC department keeping Rowdy’s as their staffs ?

If yes its not good for passengers as well as for you also he might man handle for any silly reason be careful.
Please fire this ### he is absolutely not fit for job.

I’m a cool and guy in place me if someone was there story will be different.

Its shame for me as a Karnataka guy got beaten from BMTC Rowdy ( Driver ).
Invite me for meeting with Driver ( Rowdy ) I will give feedback.

Note : Please issue a warning letter to Driver ( Rowady )

Please escalate this case to higher authority.

Actions taken.

1 .
Lodged a complaint by calling to BMTC support team but till now no response.

""" Docket Number : BMTCC10209930 """

2.
Lodged complaint in consumer FORUM Inline image 2
3.
Please share me the Driver details i will file FIR in police station.
I'm very much sad on his behavior and manhandling.

AWAITING FOR FAST RESPONSE or Give me the contact details of next level.

Regards,
Arjun

Verified Support

Jan 16, 2018

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
BMTC regrets the inconvenience caused. The said driver and conductor has been called for enquiry at this offfice and necessary action will be initiated. Further if you wish to attend the confronted enquiry pl. let us know the date and time which is convenient for you so that we will fix the enquiry on that date itself.
This is your docket no for your further reference.BMTCC10209930.

Regard's
BMTC

Jan 16, 2018

Updated by arjun rao m Dear BMTC,

Thanks for response.

I can come for face to face discussion ( on 20/01/2018 @9AM ) but what if he is attacking or giving supari to Rowdy's after coming out.

What is the guarantee he won't do ?

Who is responsible for my Life ?

I'm feared about Driver attitude please take serious action Cutting salary or Issuing warring letter.
This ### is unfit for his Job.

Regards,
Arjun.

Mar 13, 2018

Updated by arjun rao m Ticket number : BMTCC10209930 This complaint resolved without any solution.
Let me know if department / some is working on this case.

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Comments

arjun rao m

from Bengaluru, Karnataka

Dear BMTC Team,

On Saturday 20/01/2018 I was busy ( And to reach from Attibele to Shanthinagar it will take lot of time ). When i called to BMTC office they said every Saturday 1.30 PM office will be closed.
But after 1.30 PM i was free.
Anyways i can come on 03/02/2018 11 AM.

Note : When i reach there after coming out from discussion. If driver Driver do something BMTC will be responsible for my Life.

Thanks,
Arjun.