[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bmtc do not get change for the issued ticket

I had travelled from silk board to wipro main gate, electronic city by Bus on June 16th. I got the ticket which cost Rs.25(Rupees Twenty five only) and had given Rs.100(Rupees Hundred only) as I did not have change. I forgot to collect the remaining Rs.75(Rupees seventy five only) while getting down at my stop. I would like to know how I could get the money back.

Route No: 326w
Boarding Point: silk board
Destination: wipro main gate, electronic city
Date: June 16th 2019, 12:48pm
T No: 90
Bus no: KA53F0119
Tkn no: 15155
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Jul 21, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear sir/madam,

your complaint has been registered and forwarded to concerned depot further if you have ticket copy in which change amount is mention pl visit concerned depot( banashankari) along with original ticket for refund and this is your docket no bmtcc10231352.

Regard's
BMTC
Jun 18, 2019
Updated by Sahilbajaj123
Thank you for looking into it. But banashankari is very far from my location, Kartik Nagar. Even though if I go that far it will cost me that much . And also a lot of time. Can you kindly refer to any nearby point from where I can collect my payment
Complaint comments 

Comments

Sorry it's 356w and not 326..typo mistake
We are two adults and asked for 2 adults ticket, but the conductor charged us for 2 adults+2 children price and said it's a night charge and 1 and half ticket will be charged.

Does govt. ask extra charge for govt buses? is this by the law?

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