[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus driver misbehaved

Address:Vydehi Hospital, 560066

Volvo bus no. - ka 57 f1779
Date & time - 17th september, 19 at 10:00 am (500 ca) - crossing grafite india signal.

I'm anjali - a regular volvo bus traveller. I travel every morning from cmrit to vydehi bus stop but this happened with me for the 1st time that drive has misbehaved and used a rough slang at me to take the tickets. Since it was so crowded in the bus and i was standing near the bus driver, waiting for the lady conductor to come towards me so that i buy tickets. The driver trashed me for standing ideal and not approaching for the tickets. I don't understand why can't they tell this softly? Why these people wants to dominate over the commuters? Why they use abusive language?
While qualifying them to be a driver, why they are not taught to keep a positive attitude towards us? We are also a responsible citizens and we follow the government rules but if this is the case then this matter will reach to the pm of india. Every day i see either the bus driver or the conductor thrashes some or the other people. We the travellers wants a strict action to be taken towards these situations or else this will reach to the higher authorities of india.
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Oct 24, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam/Sir,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the erring crew. This is your complaint docket number for your future reference-BMTCC10235769.

Regards,
BMTC
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