[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus no 278/278e frequency less

Address:560094

Hi team,

The bus no 278 or 278e which starts from nagashettyhalli to shivaji nagar has very less frequency. It comes once in 35 minutes. I generally arrive to the bus stop at 7:30 am or 7:55 am. I noticed that bus arrives at 7:30 am and 8:05 am. But there are days (Most days), when the bus does not come at 7:30 am and we are left waiting till 8:05 am. Today, 8:05 am bus also did not come. I board from sanjay nagar.

Sometimes, there is so much rush due to the number of people who are boarding the bus and less frequency also does not help.

Could you please consider increasing the frequency of 278 or 278e in the mornings towards shivaji nagar. Atleast they should arrive on time.
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

Your complaint is registered and forwarded to depots which operate the said routes, to check and operate regularly as per scheduled timings without fail. This is your complaint docket number for your future reference-BMTCC10235439.

Regards,
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information