Bangalore Metropolitan Transport Corporation [BMTC]

Bangalore Metropolitan Transport Corporation [BMTC] — complaint about conductor

rashmihampanuru

from Mumbai, Maharashtra

Address:

bengalore, 560041

Bus no.215ca travelling way jayanagar 5th block to 4th block time exactly 10 am 17th september.
Details : at 5th block took bus and i gave 10 rs to take ticket for 4th block. Cundoctor told no change and gave me 10rs back. I said no change i have. After some time he asked me again for change and told to getdown from bus i[censored] dont have change. Actually he collected change from many passanger at that time only for 5rs change i gave only 10 rs not 500 r something he scolded me infront of many people and insulted me that getdown from bus like. After reaching 4th block again he make me to wait untill all the passenger getdown from bus. And also not given me change i got late to office bcz of him and got shamed infront of many people

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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Sep 17, 2019

Updated by rashmihampanuru Take action against that cundoctor .. Bus was too rush and one lady who s standing at the door said him to sent the passenger inside im in door like he said u only go and do that ...and scolded many pssengers simply. He made disgust my mood at fresh morning

Verified Support

Sep 17, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide bus number or Photocopy of the ticket to identify the crew and take action in this regard.

Regards,
BMTC

Sep 17, 2019

Updated by rashmihampanuru Thanks for responding sir
Bus number is 215CA Which is last stop at jayanagara 4th block. Today (17 september)
exactly 10am .it reached 4th block from 5th block side

Verified Support

Sep 23, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

215CA is being operated in two depots and without bus number it is not possible to identify the particular conductor. Hence please provide bus number or if you have the ticket provide photocopy of the same to take action against the said conductor.

Regards,
BMTC

Sep 26, 2019

Updated by rashmihampanuru Today same thing happen .but different bus i have number too 215CA Bus no-KA 57 F2994 they r talking to passangers with me. like thier koolis he said i[censored] go to. Shop they wouldnt give change means u will go without talking .but coming to bus simply with 10 rs note . like so much things he said . y we hve to get scoldings from these conductors, ? If they have change balso talking too much .. I have gave 10 rs and for 5 rs chnge they r talking much ..many times if v give exact 5rs they will not give ticket also. For 15 rs charges they will give 5 rs but for single stop they r talking much kindly i request u to give solution to this problem and teach them how to behave with passengers very bd experience with bmtc