[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — complaint against bmtc police

Address:560037
Website:www.mybmtc.com

My name is anamika singh. I am working as a software engineer in a top mnc, hpe in bangalore. I normally take bmtc bus from multiplex to wipro gate (Electronic city). Today i took bmtc bus 500dm (Bus no. - ka 57 f 1358) at near about 8:30 am in the morning from multiplex. The same time many passengers came in the bus, so the conductor was issuing tickets to others in the back, before next stop (J. P. Morgan), conductor came to ladies sitting side, i gave him 30 rs. Passed money through a girl, who standed between crowd, then conductor something told me in kannada, which was not understandable by me, and showed me his ticket machine, may be some issue in his machine, at the same time ticket checker came into the bus, and i told them that i already gave money to conductor, and he was going to issue the ticket, you can clarify by him and passengers too, many ladies passengers told the reality that i already asked for the ticket, and passed the money, but they were not ready to accept any words, even i told to check the camera recording also, as i saw c. C. Tv camera in the bus, but they told that they will not check, and anyhow i have to give the fine, otherwise they will put me in jail in 420 case, that time only i wanted to go to the police station, but in office i had urgent meeting with client, so i gave him fine, and forcefully i took the receipt of that, i know that ploice will not hear me, but camera is the proof, by that recording of 8 am - 9 am (20/06/2018), i can prove that i had no fault, and i paid money and ask for the ticket to conductor, and the police (Ticket checker) ware wrong person, who are forcefully taking the fine without any fault. Kindly take the action against him, because these kind of work they might be doing with many other persons/passengers.

Thanks & regards:
Anamika singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 23, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned line checking authority / depot to take action in this regard. this is your docket no for your further reference BMTCC10216070.

Regard's
BMTC
Jul 05, 2018
Updated by Anamika S Meenu
Hi, Please Resolve my case, I am clear saying that in thise case I or Condutor, both had no fault, that time his ticket machine got stucked so he could not issued the ticket, he was looking on his ticket machine to run that, then in min time BMTC Police came, and without any fault fined. Please find below uploaded image for reference.

500DM (Bus no. - KA 57 F 1318) at near about 8:30am - 9:00 am

Thanks

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information