Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — conductor charging extra money

divyav123

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560005

Today i boarded ka57 2462 1i bus from mararlthahalli to hal main gate at around 3.50pm. Two tickets costing 30 rupees was given. When i check the ticket it was printed kundanahalli gate to hal main gate. When i question the conductor, he saying there is no point for ticket from mararlthahalli. So many people board the bus from mararlthahalli, and he saying no point. Liar. He ask me to check other passengers ticket. They have also been given the kundanahalli to majestic instead of mararlthahalli to majestic. Is this the new way of bmtc looting customer. Is there any possibility i can get my money back.

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Nov 18, 2018

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Oct 08, 2018

Updated by divyav123 Here s another example. Ticket from bellandur to marathalli bridge instead of Deverabeesanahalli to bridge. All conductor s are in looting mode today.

Oct 08, 2018

Updated by divyav123 Another ticket. I took bus from kundanahalli gate to marathalli bridge. Gave 10rupees. Ticket given for 19.

Verified Support

Oct 10, 2018

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

This is to inform that the ticket fare from Marathahalli bridge to Hal Main Gate is Rs.15/- and Bellandur to Marathahalli bridge volvo ticket fare is Rs.19/-. Further the tickets issued through ETM shows stage wise names and not stop wise names. Hence the tickets issued in the first two incidents are correct.
Further in the third incident the ticket fare from kundanahalli gate to marathalli bridge is 10/-. So please provide vehicle number, date and time of the incident as it is not properly visible from the ticket to take action in this regard.

Regards,
BMTC

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Comments

divyav123

from Bengaluru, Karnataka

A copy of this complaint also sent to ctmobmtc

Ticketing machines are to be provided for ease of work of conductors and not for looting . Else provide us a facility to book point to point ticket online . It will bring lot of efficiency, saves lot of paper like the train ticket. Hope this matters are looked into . Government servant gets 19 holidays, we work with 10 holidays for this money and pay huge tax. Its doesn't come in free fund .

Divya

Haresh Suhanda

from Mumbai, Maharashtra

Pls change my medicine janumet 50 500 for tengi now 20 500 has doctor had told to start this so pls do me my request for changing the medicine thanking you your costumer haresh i have 2 strips 30 tablets so please Cheng it by tengi now or refund it so pls change it because it's no use for me there ar total 30 tablets 2×15 2 strip of 15 tablets