[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — conductor refused to give senior citizen concession saying pan card or aadhar card as invalid

Address:	560066
Website:	bmtc conductor

Sir,
I am 68 years old. Yesterday at 11.30 i caught bmtc bus no. Ka57 2695 at hopefarm. The conductor refused to give senior citizen concession though i have shown pan card (Issued it dept of goi) saying it is invalid. I am very much surprised to hear this as pan card is issued by govt of india in which karnataka is a part. He even refused adhaar card also and i had felt very bad and got down at whitefield paying hi rs.5/-. Earlier bmtc in a reply to my querry confirmed that pan card and adhaar are very much valid for senior citizen concession. I am unable to unserstand whether conductors are not properly educated about rules or some conductors (As some conductors are accepting) are acting on their own personal rules framed by them, and the result if senior citizens are put to much insult and inconvenience. The said conductor is not a young man and appears more than 50 but still behaved in such an adament way. Please caution conductors in the matter and make them know rules and warn not to implement their own rules but must stick to bmtc rules. I felt very bad at this. It is unfortunaate that some conductors refuse to give senior citizen concession to illeterate senior citizens of over 75/80 years age also for want senior citizen cards. However when this gentleman refused pan card/adhaar card we cannot expect conductors to use brain. Please take suitable cation against this conductor to rectify them. Furher please supply and make it compulsory for conductors to wear name badge as they are refusing to disclose name when asked.
Rgds
P nageswara rao