[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — conductor took money and refused to give ticket

Address:560076

I was in the bus ka -53f 265 from jp nagar 3rd phase bus stop in front of vega city mall to bpl bus stop around 9pm on wednesday, 30th may 2018. I don't know the bus number since most of the buses from that stop go to my destination and i didn't pay much attention.
I paid the conductor the 10rs fare. He said that he will give me the ticket soon and i let it go as he was busy counting his notes. I have seen this behaviour from multiple conductors where they say that they will give the ticket later and i make sure to always get the ticket before getting off the bus.

1 stop before bpl, i asked him for my ticket. He refused to give it to me and told me to get down. This is definitely not a language issue as i'm fluent in kannada and hindi and asked him in both languages. He was utterly rude and unprofessional and assuming he does this to even 10 passengers a day, 3000rs is going to his own pocket per month by duping the passengers as well as bmtc. Kindly look at this matter and make sure appropriate action is taken against the conductor.
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Jul 9, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot to take action against the erring crew and Our checking squad will be deployed to conduct the surprise line checking & to take necessary action in this regard.

This is your docket no for your further reference.BMTCC10215211.

Regard's
BMTC
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