[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — daily pass

Address:

P.ARUMUGAM, Ex-VRS-Superintendent of Central Excise-ACP, No:14/3. 4th Cross, Santhinagar West, HOSUR-635109., Krishnagiri, Tamil Nadu, 635109

I am mr. p. arumugam, ex-vrs-supdt of central excise-acp, no: 14/3. 4th cross, santhinagar west, hosur-635109.
I am central civil pensioner. I frequently visit bangalore. Today,[protected] morning I boarded the bus KA57F1217 from attibele bus stand. I paid rs.70 and obtained bmtc daily pass. The conductor issued the pass.
In the pass issued to me, my aadhaar number last 4nos was filled in the pass as "2077". The conductor carelessly filled as "PanCard No:2077".
I protested and the conductor made correction in the pass and put initial and given to me.
At about 11.16 am, while travelling from shivajinagar bus stand to kr market, bmtc conductor of bus number KA01F8914 did not accept the pass and demanded to pay rs15 and get ticket. I protested, but he was not listening. So I paid rs15 and obtained the ticket.
On many occasions, i have seen hapless passengers paying fines for not signing or not producing id cards etc. In my case. the conductor mistaken and carelessly filled ID details.
This appears to be the novel modus operandi: the checking officers who wish to book as many cases as possible, conspire with some conductors. The conductors collect amount, but issue pass with this type of mistakes. The checking officers would check and register cases and collect fines from passengers. Or some other bus conductors demand and collect for additional tickets.
So bmtc daily pass cost is more and not rs.70. The illiterate passengers, coolies, daily wage workers, patients, pregnant ladies, ladies with children and bags, buy the ticket in addition to the pass amount or sometimes pay the fine. Their one day food is cheated by the bmtc checking officers.
In this modus operandi, the advantage for bmtc is that, the affected passenger would not make any complaints with bmtc higher officers or consumer forum. The hapless passengers who pay for additional tickets or fines are from different places in the city and their cry would never be heard.
As a responsible senior citizen, i file this complaint against the bmtc management. I request that the case is taken up and justice rendered. I demand a compensation of rs.1, 000 for the insult, humiliation and stress.
Mr. P. Arumugam,
Mob & whatsapp: [protected]
Email: arumugamp. [protected]@gmail.com