[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — driver conductor behavior

Address:560100

Ka 53 f-258 please make driver not to stop the bus if passengers shouldn't stand in steps or if bus is full. There is no space inside the bus to stand, driver and conductor are being rude to passengers. Most of the conductor and driver of bmtc buses quarrel with passengers in the peak time morning. If bus is full, please advice bmtc employee not to stop.
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Feb 12, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

This is to inform that it is the duty of the crew to stop the bus in all authorised bus stops for passengers to alight/board the bus. Hence they cannot be advised not to give stop in authorised bus stops. Passengers have to co-operate by going inside the bus for their own safety. However regarding rude behaviour of crew if details of bus number, date and time of the incident is provided action will be taken on such crew.

Regards,
BMTC
Complaint comments 

Comments

Very sad as govt people tell we will always be there for women's security but bmtc bus driver and conductor, get down us in the middle of the way and denied to go destination even after lot of request. No respect, if there a lady of their relationship would they have done this... Bludy bull shut BMTC Date : 04:01:2020 BEL :10.20PM Ambedkar 11:05PM

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