Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — Intolerable misbehaviour of Bus conductor

sneha68

from Delhi, Delhi

Address:

560068

Hi,

I had been travelling by 600/2 from Silkboard to Kudlu Gate and as the bus was extremely crowded and I had a big bag was unable to buy ticket. Bus was extremely crowded, when conductor was passing by he tried to touch me very badly and I gave him an angry look and he went away. Later when I purchased ticket and gave him exact change of Rs.12, he gave me a ticket of Rs.5.
I protested a lot, told that I will complain but he said there is no point complaining and he was not at all scared. Post that also he was misbehaving with me which was intolerable.

Please do take a strict and urgent action against him and respond to my request or else I will go to nearby police station today evening and get him screwed.

Bus number: KA0114135

Let me know if anything else is required.

Regards,
Sneha Mall

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Sep 20, 2016

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Aug 19, 2016

Updated by sneha68 Kindly do call me back: [protected]/[protected]

Verified Support

Aug 19, 2016

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear sneha,

BMTC Regrets the inconvenience caused pl provide the specific time of incident to identify the crew and to take action.

Verified Support

Aug 20, 2016

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response This is in continuation to the reply sent to you on dt:19.8.2016 and this is to inform u that the vehicle no is invalid so pl provide the photo copy of the ticket date/time of incident to identify the crew and to take action.