[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — issue with bus pass

Address:Shivajinagar bus station, Bangalore

It is not mentioned anywhere that we have to carry an id card with us not even in the portal. And they didn’t take our application even though we submitted the original fee receipt. How can they expect us to get an original bank chalan when we paid the college fee online? This is too much and the way they spoke was too rude. They should have shown some respect. If this is the case, you either fire them or we will never take bmtc bus passes and will refer the same to other people we know. This incident happened at shivajinagar bus station. Please make sure you hire staff which are professional
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Oct 7, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sid,

This is to inform that it is clearly mentioned in the paper publication press note that the students should bring ID card and fee receipt to get their student pass.

Regards,
BMTC
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