Bangalore Metropolitan Transport Corporation [BMTC] — kia 8 e not following bus timings

Address:Ajmera Infinity, Neeladri Road, Electronic city phase 1, 560100

Am a resident of electronic city phase 1 and i regularly take kia 8 e from wipro avenue and regularly get down at horamavu which is my work place. Today's (3-1-20, 8.45am) driver and conductor do not stop at horamavu bus stop and also leave 5 mins early from scheduled time i. E 8.45 (As mentioned in the chart) from wipro avenue. They do this all the time. And i have questioned them many times but they keep doing this which is very harassing type of behavior. The other drivers and conductors who come on other days do not behave such way. I am unable to understand if they have any personal issues with me or any other issue. I believe bmtc is for public service and not for public harassment. Request you to kindly take necessary action so that it doesn't repeat and before the situation worsens.
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Please provide vehicle number to identify the crew and take action against them.

Regards,
BMTC
Jan 06, 2020
Updated by swathi allumalla
KA 57 F 998, only driver and conductor who were on duty on 3rd Jan 20 8.45am
Verified Support
Jan 09, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

Your complaint is forwarded to concerned Depot Authority for taking action against the crew of the said bus.

Regards,
BMTC
Jan 17, 2020
Updated by swathi allumalla
May I know what is the update on this complaint?
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