Submit a Complaint
Public Transportation
Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misbehave and manhandled and damaged laptop, laptop bag and mobile by bmtc conductor of ka57f0633, tr n 67, depot no 37

Address:Bangalore, Karnataka, 560001

Dear sir,

It is to inform you that, i boarded on bmt bus registration no ka57 f0633 from mayohall to marathahalli on 11th dec 2017.
There was some crowed and the conductor of said vehicle misbehaved, abused me in presence of other public commuters and dragged and dropped my laptop bag.

Due cause, my laptop, laptop bag and mobile got damaged and a huge loss to the undersigned. Vehicle and driver details are enclosed for your perusal.

Request you to take appropriate disciplinary action against the driver and recover my loss amount out of his salary.

Regards,
Kushal
+7 photos
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
BMTC regrets the inconvenience caused. The said driver and the conductor has been called for enquiry at this office and necessary action will be initiated Further if you wish to attend the confronted enquiry pl. let us know the date and time which is convenient for you so that we will fix the enquiry on that date itself.
Your complaint has been registered and this is your docket no for your further reference.BMTCC10208909.

Regar's
BMTC
Dec 13, 2017
Updated by vinukush I dont want to come and confront, the photos as enclosed is more enough to understand the attitude of your conductor.. It is your conductors and you can understand their behavior and handle them with care rather than others..

He's the public servant and he has to coup-up with an environment and understand his customer.

In view of the above, I request you to provide personal details of that conductor, so that I can lodge police complaint against him for manhandling and attempt to murder.

Moreover I request you to deduct my damaged cost out of his salary.

Regards,
Kushal
Dec 21, 2017
Updated by vinukush Can I be fortunate to know what action being taken on tour rude driver..or else provide his personal details and I'll ensure to lodge complaint against your driver.
Verified Support
Jan 10, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

Due to some net issue we are not able to reach you on time further this is in continuation to mail sent to you on 12.12.2017 taking note of your complaint the said crew will be called for enquiry and he denied the charges made by you .
Further if you wish to attend the confronted enquiry pl. let us know the date and time which is convenient for
you so that we will fix the enquiry on that date itself.

Regard's
BMTC
Jul 31, 2020
Updated by vinukush BMTC is always try to defend their staffs. Please ask your management to travel in BMTC to understand the quality of people they are hiring.. Look at their audacity and behavious.. the Corporation housekeeping is better than your driver and conductors. and at least they behave themselves and do something to the society.. but your drivers or conductors enjoy their live out of customers money and heedlessly behave with the passengers and doesn't have a basic etiquette or knowledge how to behave.. That itself is the mirror for your way of hiring for your management.
Complaint comments 
1 Comment

Related Bangalore Metropolitan Transport Corporation [BMTC] reviews

[Resolved]Bangalore Metropolitan Transport Corporation [BMTC] - Student Bus Pass Lost Sirr[Resolved]Bangalore Metropolitan Transport Corporation [BMTC] - Behavior[Resolved]Bangalore Metropolitan Transport Corporation [BMTC] - BMTC buses are not stopping in Maharani college bus stop[Resolved]Bangalore Metropolitan Transport Corporation [BMTC] - Bill not paid to bwss1[Resolved]Bangalore Metropolitan Transport Corporation [BMTC] - Language Issue
View all 2853 Bangalore Metropolitan Transport Corporation [BMTC] Reviews

Comments

Bus number KA-01-FA-545
Route number 372
Which was supposed to leave at 6am has left at 6:35am due to carelessness of driver and conductor, who were sleeping in the bus and got up at 6am..
Many people are in urge to go to work.
I request the authority to take immediate action on this basis..

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    View all 2853 Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information