[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misconduct of conductor with passenger

Address:Shantinagar, Bangalore, Karnataka, 560027

On 14th november morning around 10:15am i was travelling to shantinagar from corporation in volvo bus towards bannerghatta, bus no ka57 f229 depot 13. There were around 12-15 passengers in the bus & conductor was sitting in the left side third seat speaking with a passenger. Near subbaiah circle conductor got up and started asking for tickets, a non kannadiga passenger gave money to conductor for ticket. Conductor raised his hands on passenger shouting "bolimagne allinda hange kutidiya, kodo 40rs, bolimaga allinda sumne kutkond bandidane" in return passenger said sir u were sitting there now you came up and am taking ticket. Conductor continued his abusive words giving him 40rs ticket. Passener was saying again "i don't know kannada, im a doctor and why are you scolding me like this, conductor continued to blabber same vulger words the passenger got insulted and got down from bus in double road. Conductor abused and insulted that passenger very badly. Passenger said i will go to court. Being a co-passenger i felt very bad for the person. Becoz conductor was sitting and speaking to some one. When he got up asking tickets passenger gave money. How can he use such vulger words to a passenger just becoz he understand anything. Dear bmtc, passengers have many commuters like taxi, metro. The city is growing. Please teach your drivers and conducors to behave politely with passengers. Conductor raised hands on the passenger. What do he think of himself. If its a loaded bus, in the pressure he might have said some casual words but in a bus with around 15 passengers conductor raises hands on passenger and continue to use abusive words. Its shameful to know bmtc is paying salary for such manner less ediot and loosing the dignity of department. It things continues to be same bmtc will never have a future.
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Dec 19, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10238672, for necessary action.
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