[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — not providing the change in the bus no ka 01 fa 1572

Address:Hosa road, 560100

Dear sir,
This is ashwini i travel from hosa road to majestic every day, today i. E on 26th june 2019, timing is at evening 4.15 p. M, i faced a problem with lady conductor since she said to give me a change for 100rs. I said i don't have u can give me in the majestic no problem so conductor is saying i cannot go and get a change if you want you only get and get it this is a word conductor said rashly. And conductor said get down now we don't have a change, if it is like that then i said better put a board that without change no body should get into it she is shouting and misbehaving with a citizen and acting rudely in a bus.
I informed her ok let's us go and talk to a person either in shanthinagar or majestic, conductor said ok and later she is saying why are you registering the complaint against us as a lady you have to understand and she behaved very very rudely and badly in the bus and conductor is throwing the ticket.
Requesting you to plz take a immediate action on that lady conductor and do the needful
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Aug 3, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew and advice to issue proper tickets/change to all passengers without giving rooms for such complaints and also advice to behave politely with passengers.

Regard's
BMTC
Verified Support
Jun 28, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Respected Madam,

This is your Docket no. BMTCC10231687, for your reference.

Regards
BMTC
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