Bangalore Metropolitan Transport Corporation [BMTC]

Bangalore Metropolitan Transport Corporation [BMTC] — paid fine due to conductor's fault

Madhuri B K

from Chitradurga, Karnataka

Address:

Bangalore, Karnataka, 560064

No bus ticket due to faulty conductor. Dealt with public harassment by police who are deaf to people's voices. Got threatened by the police for no justified fault of ours.

Description:
Me alongwith my sister were new to the bus route. We got on it in the signal where it stopped. The conductor dint issue any ticket since he was near the door due to rush. We were waiting to buy ticket but he was stuck there. Police came to bus, we were shouted upon for not buying ticket. Tried to explain it politely. Other passengers simply started to pay fine. Got pulled and pushed around. Rudely accused but not one word to the conductor at all. I even agreed to come to the station for justification but the lady police started saying horrible things. I understand they are doing their job but can they not distinguish between simple right and wrong?

What type of decorum is this? Hard to find police for protection when they are the threat.

Date : 30/7/2019
Place : corporation bus stop, near nimhans, bengaluru
Time : around 10 am
Police : female, around 21,
Male, senior
Bus no : 402b

Was this information helpful?

No (0)

Yes (0)

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Jul 31, 2019

Updated by Madhuri B K Sorry the bus no was 171G...got confused on it..my mistake

Verified Support

Aug 03, 2019

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam,

BMTC regrets the inconvenience caused. Please provide bus number to identify the crew and take action in this regard.

Regards,
BMTC

Aug 04, 2019

Updated by Madhuri B K We were shooed hurrily after we got down.They made sure they coudn't get caught. I don't care about the money. The only reason I complained is to bring it to your notice. Some ground rules (like interrogating the conductor) on determining the wrong doer might be helpful in future for the people or else innocent prople have to go through these incidents day by day.

Thank You