[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — provision for changes in smart card

I am a student from bangalore, studying medicine. I had applied for the bus pass renewal and also had it approved from the college, due to some issues i have to change the bus route. The payment appointment date is today and i have to change the route but there are no means of changing the bus route after approval and also cancellation of the renewed approved pass application. From about 3 months from now, our college will be shifting to our main campus, so i browsed through fr any way to make change in route, there are almost none. It has been very difficult and inconvenient for me to travel to and fro from college to majestic for about 4 days, missing classes etc etc
I request the concerned authorities to go through this issue and make quick solution as it is a major issue of smart card and will be becoming a major issue in the coming days and take immediate action because students should not be at loss for any changes in smart card for which they are not responsible and which was not in their hands. I hope the issue will we be soon addressed.
Thank you