[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — rude and irrational bus driver

Sir,

I would like to complain about ka57f1923 bus driver who drove on 16th jan 2017 from 8:54 pm to 9:40 pm. I had taken this bus from marathahalli bridge to kadugodi at 8:54 pm.in order to get down at kadugodi bus stop (Before bridge), i had stood up and was waiting near the front door for 2-3 minutes prior. There was a hoskote bus boarding people at kadugodi bus stop too. I requested the driver to please stop at the bus stop and he simply refused just because he dint want to stop there. I even told him i have to catch the hoskote bus. He instead stopped at the kadugodi bus depot at 9:40 pm and i had to walk back through an extremely dark lane back to kadugodi bus stop.

My only question is why don't the drivers stop at respective stops where they are supposed to? Is it because of the freedom bmtc gives its drivers and conductors to break rules? I hadn't asked him to stop in front of my house or in the middle of any road! All i had requested was to stop the bus at kadugodi bus stop where he was supposed to! Please tell me if at all i had to face any bad experiences while walking back at 9:40 pm, would the driver had taken responsibility? For that matter will bmtc take responsibility?? Hoskote buses are not even frequent after 9 pm and the wait in the dark empty kadugodi bus stop goes on for at least 20- 30 minutes for the next hoskote bus.

I am a daily traveller and this is not the first time i have faced similar issues. I face trouble with the 500ca buses that go to agara. Most of them refuse to go through under the bridge simply because of traffic. Commuters have to struggle to walk all the way till agara bus stop inspite of paying ticket prices.

Please take action against this driver and be a bit more kind to late night commuters.

Thanks,
Frustrated female citizen