[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — talking very rude and reluctant

Address:560037

I take orrca bus route 116, and i was picked and dropped under the bridge for 1 week at bommasandra stop, however on 11th june i was not picked up which i called the help desk they said the bus has already moved while i was waiting for more than 30 mins, then they said we cannot come below the bridge which all bmtc busses comes via that route, when i called the manger he was answering very relucltantly stating that we dont stop there and dont know why did the driver stop and what you want me to do now, and he disconnect the call, when i questioned on that he said dont talk rubbish for no reasons, and he also mention dont avail this services i cannot talk early morning with you.

This creates very bad immpression on bmtc, the orrac is created to reduce the trafic and help people if they dont want us to take the pass then will bmtc employees only will travel int he bus?, i had to reach 3 hrs late to office due to this mess up
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Jul 28, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

This is to inform you that regarding your complaint or any route changes issues pl contact orrca transport in charge in this number [protected].

Regard's
BMTC
Complaint comments 

Comments

I live in Srinivagulu (Ejipura signal).Since last month all buses which says Srinivagulu stops at Ejipura Bus stand and does not go till Srinivagulu (Bus numbers 141 and 140E) .When checked they say the roads are bad.But even after the road repairs is done why don't they go.They are making our life difficult.No last mile connectivity.Please help.
I m travelling in 96 bus no every day route ram mandir to majestic. There is no buses at this time
Kindly check and revert.

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