[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — the bus driver did not stop at the right bus stop

Address:Bangalore, Karnataka

Hi,
I boarded the bus ka 01 fa 1930 at tin factory this morning at around 7.25am and paid 30rs for a ticket that costed me only 29rs to reach doddanakundi bus stop. But the driver stopped at emc2 since he wanted to go above the flyover.
When i asked the driver as to why he wouldn't stop at the place i paid to get off at, he in a very rude manner told me that there was no stop at the place printed on the ticket and that i will have to question the transport department. Is this some kind of a joke? This is not the first time that this is happening in this route. Kindly take an action on such irresponsible drivers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 8, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action in this regard.

Regards,
BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information