Bangalore Metropolitan Transport Corporation [BMTC] — vajra buses ac not working

Address:

Bangalore, Karnataka

Today i was traveling from ecospace bus stop to marathahalli multiplex bus stop. I took bmtc volvo bus (Vajra) with registration number ka01 fa1751 at around 5:35 pm (3rd of march, 2020).ac was not properly functioning in this, it was just throwing air and no cooling was done. Some of the passengers ask to turn the ac on for which bus conductor told that it will take time but till my whole journey ac was not functioning correctly.

My concern is that if we are charged for ac bus fare than same facility should be provided and if ac is not working than what is the point of charging more.