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[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — volvo conductor demanded money even with monthly pass & voter id

My daughter travelling from banashankari to hsr layout this morning around 11 am (Bus# ka-57 f-2311 depot no.29) showed a volvo monthly pass (Rs.2363) & voter id as proof. But the conductor has told that voter id is not accepted & demanded money. Has been very rude told her to give a complaint. I inquired in the control room[protected] who clearly said all govt. Id's like voter id, adhaar, dl are accepted as proof of id. Why the conductor is not aware of this? Above that he has been very rude and unprofessional? I request you to take proper action on the concerned conductor & repay our money with additional compensation for all the mistakes & trouble.

volvo conductor demanded money even with monthly pass
volvo conductor demanded money even with monthly pass
Complaint marked as Resolved 2019-10-05 20:26:10

Complaint Status

[Aug 19, 2019] Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Aug 20, 2019
Dear Sir/Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor. This is your docket number for your future refernce-BMTCC10233869.

Complaint comments  1 Comment     Updated: Share0Tweet0


Worst service.. Not even one G4 bus for half an hour at 1pm and 3 g3 buses gone with lot of empty seats.

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