Bangalore Metropolitan Transport Corporation [BMTC] — volvo conductor demanded money even with monthly pass & voter id
Bangalore South, Karnataka, India
NbNbmtc on Aug 19, 2019
My daughter travelling from banashankari to hsr layout this morning around 11 am (Bus# ka-57 f-2311 depot no.29) showed a volvo monthly pass (Rs.2363) & voter id as proof. But the conductor has told that voter id is not accepted & demanded money. Has been very rude told her to give a complaint. I inquired in the control room[protected] who clearly said all govt. Id's like voter id, adhaar, dl are accepted as proof of id. Why the conductor is not aware of this? Above that he has been very rude and unprofessional? I request you to take proper action on the concerned conductor & repay our money with additional compensation for all the mistakes & trouble.
[Aug 19, 2019] Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified SupportBangalore Metropolitan Transport Corporation [BMTC] Customer Care's response, Aug 20, 2019
BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor. This is your docket number for your future refernce-BMTCC10233869.
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