[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — wrong behaviour of the bus conductor

Address:#45 3rd Floor 1st main rd Muneshwara Temple Street, near Kuvempu circle Goragunte Palya, 560022

Today i was traveling in orange bts flyover 258 bus and the conductor miss behaved with me asking me to get down or pay for the tickets even if though i had a monthly bmtc bus pass. He demanded ₹2 from me as flyover charge and miss behaved with majority of ladies. I also saw that there were 6 men who had occupied all ladies seat was supported by this bus conductor asking them not to get from their place and give the seat to the ladies just because he has issued them the bus ticket promising them about a seat to sit. I was frustrated looking at this bus conductors behaviour as he was adamant and not respecting women. I wanted to take strict action towards his behaviour. I also made a lot of noise along with other ladies of the bus and was asked to raise a complaint against his miss behaviour and abusive behaviour. I have the bus ticket as proof of travel and there was a cc camera inside the bus for me to get the justice of he not allowing me to occupy the seat of the ladies section... The bill details are as follows depot 10 t. No 35 501bh/13 22/07/2019 time 15:25:04 toll pass ticket pass no 1245 fare+gst ₹2 ordinar bus number ka57 f - 2889token no 1105. Kindly remove and terminate such bus conductors who believe in bribes and are disrespectful towards women of india
Was this information helpful?
No (0)
Yes (0)
Aug 28, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority for taking action against concerned crew. This is your docket number for your future reference-BMTCC10232651

Regards
BMTC
Complaint comments 

Comments

There are very less buses from hope farm towards Seegehalli in evening after 6.30 pm.

Due to which all buses are very rush and not possible to be taken.

Please increase frequency.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information