Bangalore One — extra charges | |||
Today (08/04) i paid my electricity bill of Rs. 1023 through Bangalore one through Debit card. They have 0.5% service charge which is Rs. 5.12. So the total amount is Rs 1028.12; but they charged me Rs 1029. When i asked why are you rounding since i am paying by debit card they can put exact amount. The lady at the counter and all other staff over there argued that is is the instruction to round off even though we pay by card. But none of the notice board or their website says so. Its just cheating people. And this is the third incident with me. Bill No: 12285651, Auth Code: 227017, Trans Id: 55310791 All the staffs should be instructed to charge exact amount if a person pay by card. Was this information helpful? | |||
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I keep trying to call PHONE number of Bangalore one - New BEL Road[protected] to inquire about Adhar, it was always coming busy. So I decided to go and check at the center, I was surprised. The phone receiver was kept on the table. Is it public office or personal place. When I complain about this to that lady. She said to mind my business.
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+91 63 6183 7851 [Help Desk]
+91 99 8634 9582
+91 80 2222 1935 [Karnataka One PMU]
13, C.R.N Chambers, 2nd Floor, Kasturba Road, Bengaluru, Karnataka, India - 560001