[Resolved]  Bangalore University — not returning/giving back my original marks cards which are received at the time of admission of m.com (fa) course

Address:	Gnana Bharathi, Bengaluru, Karnataka 560056, 560056
Website:	bangalore university

Respected sir/madam,
I am shashikumar h, student of department of commerce (Gnana bharathi campus), bangalore university (Bu) presently im studying in 3rd semester m.com (Fa) course.
At the time of august 2018 admission of 1st year m.com (Fa) course department of commerce (Bu) was received all students original marks cards and study certificates for approval and after approval of admission they returned it back to all in the month of april 2019.
From the month of march 2019 im asking to return back all my original documents (Marks cards and certificates) but my original marks cards (Sslc, puc, b.com all 6 semesters marks cards) and original study certificates of (Sslc, puc, b.com) are not returning back to me from department of commerce bu, and they are telling the reason that "we dont know what happened to your original documents which are received at the time of admission".
So i am requesting you to help me to get back all my certificates above mentioned. And i am not in a position to get an another copies of these documents because i am financially very poor.
For your refrence please check the photos of original marks cards

Thanking you,