Banggood.com — dropshipping?

I ordered products on banggood.com and have been very disappointed.

1. They shipped one product to my customer with pieces missing and the product did not look like the photo. i asked for a refund 5 times and they finally agreed to refund less than half the price!

2. I got 2 warnings on amazon that there were 2 products i listed from banggood that had ownership claims and that banggood had no legal permission to sell these. i contacted banggood and they told me they removed one of the products and are not selling it but when i asked for a letter from them to show amazon they refused to give me one now my account is at risk of deactivation on amazon.

I would think twice before risking your online accounts and customers by selling this companies products!
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Dear Brandon Bent,

Thank you for choosing Banggood and sorry for all the inconvenience caused.

We are sorry that we can not know well the details of your problem, and we also take the security of your personal information seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

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