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Banggood.com — product undelivered

I bought a jd11 drone from bang good.com on 28th january, 2018. The
Approximate delivery date was 13th march 2018. My tracking no. Is : rh[protected]tr
And primary order no. Is 43471180
But, today the date is 19th march, 2018.
I didn't receive my product till now.
And kolkata customs wanted some certificates from me like noc from dgca, local administration etc.
It was unknown to me that importing drone is banned in india, so i order it and came to know about the rules after receiving the letter.
I want either my money back or my drone.
What should i do now?
Can you help me please?
Reply me as soon as possible...

product undelivered
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    Company:Banggood.com
    Purulia
    West Bengal
    India

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