Banglore One — I am changing my aadhar card name

I am visited to vv puram minarva circle n.m.h hotel opposite iam giving to change name on adhaR card she's say to me wait there iam waited above 1 and half hour at outside office seat then going to stand oppsite her she very busy in Mobile phone watching the YouTube and she can not respond my words she sitting like a iam her slave.. and she ordered me very good behavior