Bank Of Baroda — Blocked amount of IPO mandate

Address:Nashik

My IPO mandate was expired on 27/09/2020. Still my amount is blocked. After visiting branch they told me thay they can't do anything in that matter. After contacting on helpline number they told me to mail the query on [protected]@bankofbaroda.com but the same mail id is blocked. Mails are blocked to that mail id.
Details are aa follows.
Name: Chetan Sanjay Patil
Account number : [protected]
Ifsc: BARB0VJNASI
amount: 14940
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