Bank Of Baroda — Credit Card Payment for Card no. ending with 7988

I have done my BOB Credit Card payment for card no. ending with 7988 on 3rd Jan 2021 for Rs. 8377.70 via amazon pay and it is not reflected yet in my account and bank is denying for any receipt however the payment was absolutely successful and I have contacted them several times via phone and mails with payment receipt in which bank ref no. was mentioned but they didn't help me out.
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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